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Privacy Policy


This privacy policy (this “Privacy Policy”) describes how BAU LLC (Bau) collects and uses the personal information you provide on our web site bauhq.com and Mobile Software. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. By using, accessing or participating in the Service, you agree to the terms of this Privacy Policy. Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms of Use (located at bauhq.com/terms).


If you have questions or complaints regarding our Privacy Policy or practices, please contact us at [email protected]


We reserve the right to change our Privacy Policy at any time. If we do this, we will post a notice that we have made material changes to this Privacy Policy on the Site for at least 7 days before the changes are posted and will indicate at the bottom of the Privacy Policy the date this policy was last revised. Any revisions to this Privacy Policy will become effective on the earlier of (i) on the effective date or (ii) the first time you access or use the Service after any such changes. If you do not agree to abide by this or any future Privacy Policy, do not use, access or participate in (or continue to use, access or participate in) the Service. We encourage you to periodically review this page for the latest information on our privacy practices.


The Information We Collect

We collect, use and store information to provide you a better overall experience and present you with the most relevant products and ads possible. When you use the Service you provide us with three types of information: (i) information you submit via the Service, (ii) information regarding your use of the Service collected by us as you interact with the Service and (iii) information from other sources. Personal information may include, among other things, any of the following:


·   Information you submit via the Service

·   Through the registration process you may provide us with your name, company affiliation, email address, telephone number, physical address, and other information that may be requested during the registration process on the Site.

·   If you wish to create an account that requires payment of a fee, or use services offered via the Site that require payment of a fee, a valid credit card number or other payment information may be required. By submitting your payment information, you authorize Bau to access and use this information in order to provide you with and accept payment for the Service.

·   When you use the Service you may submit information and content to your Profile, send messages, perform searches, submit reviews, and otherwise transmit information to other Users. We store this information and registration information so that we can provide you the Services and offer personalized features.

·   Information we get from your use of the Service

·   When you enter the Site, we collect your browser type and IP address. This information is gathered for all Bau visitors.

·   When you download and use our Mobile Software, we automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID").

·   We store certain information from your browser using “cookies.” A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies to confirm that users are logged in. We also use persistent cookies to remember sign-in status, coupon availability, search preferences, and Space origination information so that you do not have to enter it again the next time you visit.

·   You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you certain features (e.g., customized delivery of information) available on the Site.

·   Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content, advertising and marketing on our site as well as off our site

·   While you may disable the usage of cookies through your browser settings, we do not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application. We may use analytics to track responses from third-party ads such as search engines and social networks.

·   We use analytics tools like Google Analytics and Pingdom to track application usage, performance, and availability as well as your response to Bau content, ads and placements, including on search engines and social networks.

·   We may, either directly or through third parties we partner with, track your interaction with the Service and ads on the site and off the site for the purposes of Bau customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance and investigation.

·   The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy policy. We do not have access or control over these cookies.

·   Your location may be tracked on our web site and Mobile Software. You consent to the collection, transmission or other use of this information.

·   Information from other sources, public and private.

·   If you sign up for Bau using your social media account, link your Bau account to your social media account, or use other Bau social media features, we may access information about you via that social media provider in accordance with the provider’s policies.


We are not responsible for circumvention of any privacy settings or security measures contained on the Site. You understand and acknowledge that, even after removal, copies of User Content may remain viewable in cached and archived pages or if other Users have copied or stored your User Content.



Bau does not knowingly collect or solicit information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register for Bau or send any information about you to us, including your name, address, telephone number, or email address. No one under age 18 may provide any information to or on Bau. If you believe that we might have any information from or about a minor under 18 using Bau Services, please contact us at [email protected]


Use of Information Obtained by Bau

We use the information we collect from our services to enable your access to our products, enhance our products, protect the site and our customers, and to offer tailored content, like more relevant search results and ads.


Once you register with Bau, you may create your Profile. Your Profile and contact information are displayed to Hosts at spaces at which you make or request reservations.


We may also send you service-related announcements and marketing communications on the site, across other websites, and through email. Examples include promotions, new product/service messages, ads for the service and partner offers. Generally, you may opt out of such emails by following the unsubscribe option included in each email; however, Bau reserves the right to send you account-related notices such as reservation confirmation emails even if you opt out of all marketing-related emails.


Bau provides push notifications for upcoming and ending reservations. To turn off push notifications, please edit your personal settings on your device.


Profile information and your reservation activity is used by Bau primarily to be presented back to and edited by you when you access the Service and to be presented to Hosts. The amount of such information presented to Hosts is limited to your name, avatar, email, reservation, and billing information associated with the Host’s space you reserve.


Bau may use non-identifiable aggregate data (based partly on IP addresses) collected through the Service to analyze Service usage and system performance. Such data may be used by Bau and shared with third parties in any manner.


Sharing Your Information with Third Parties

Bau may choose to provide information about the Host and the Host’s Spaces to other Users and to the public by providing such information on public areas of the Site (“Public Information”). Public Information consists of information that is submitted to Bau and posted by you on areas of the Site intended to be accessible to other Users and/or the public, such as Space descriptions. Public information does not include information you submit to us but do not post on areas of the Site accessible by other Users and/or the public, such as billing and payment information (“Non-Public Information”).


We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties. We share your Non-Public Information with third parties only in limited circumstances where we believe such sharing is reasonably necessary to offer the Service, legally required or permitted by you. For example:


·   We may provide Non-Public Information to service providers who help us bring you the services we offer, such as hosting the service at a co-location facility, sending email updates about Bau, removing repetitive information from our User lists, processing payments, or to provide search results or links. In connection with these offerings and business operations, our service providers may have access to your Non-Public Information for use for a limited time in connection with these business activities. Where we utilize third parties for the processing of any of your Non-Public Information, we implement reasonable contractual protections limiting the use of that Non-Public Information to the provision of services to Bau.

·   We may be required to disclose Non-Public Information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we may share Non-Public Information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the Bau name, or to prevent imminent harm. This may include sharing Non-Public Information with other companies, lawyers, agents, government agencies or to any third party with your prior consent to do so. We may offer to provide services jointly with other companies on the Service, and we may share Non-Public Information with that company in connection with such offer or your use of that service.

·   If the ownership of all or substantially all of the Bau business, or individual business units or assets owned by Bau that are related to the Site, were to change, your Non-Public Information may be transferred to the new owner. In any such transfer of information, your Non-Public Information would remain subject to this Privacy Policy. You will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

·   If we have a separate agreement with a company we believe to be your employer or company for whom we believe you work as a contractor (as determined in each case by your email domain), we may provide your User ID, email address and reservation activity to that company so that you may be included within an arrangement that we have with such company. We will notify you if we provide this information to a company and you may elect not to participate in any such arrangement by contacting us at [email protected] and stating that you do not wish to participate in such arrangement.

·   When you use the Service, certain information you post or share with third parties (including other Users), such as comments, reviews or other information, may be shared with other Users in accordance with the privacy settings you select. All such sharing of information is done at your own risk. Please keep in mind that if you disclose confidential information in your Profile or when posting comments, reviews or other submissions, this information may become publicly available.

·   Your posting of Public Information to public areas of the Site constitutes your consent to share such Public Information publicly. Please be aware that Public Information will be accessible by both Users and the general public. Nothing in this Privacy Policy shall restrict Bau’s right to use Public Information. To request removal of your personal information from public areas of the Site, please contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.


Bau may contain links to other websites. We are not responsible for the privacy practices of other web sites. We encourage Users to be aware when they leave the Site to read the privacy statements of other web sites that collect personally identifiable information. This Privacy Policy applies solely to information collected by Bau via the Site.


Single Sign-on

You can log in to our site using sign-in services such as an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Linked In Open ID provider give you the option to post information about your activities on this web site to your profile page to share with others within your network.


Social Media Widgets

Our web site includes social media features, such as the Facebook Like button and widgets, such as the ShareThis button or interactive mini-programs that run on our Site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.


Third Party Advertising

Advertisements that appear on Bau are sometimes delivered (or “served”) directly to Users by third party advertisers. They automatically receive your IP address when this happens. These third party advertisers may also download cookies to your computer, or use other technologies such as JavaScript and “web beacons” (also known as “1×1 gifs”) to measure the effectiveness of their ads and to personalize advertising content. Doing this allows the advertising network to recognize your computer each time they send you an advertisement in order to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using your computer or browser saw their advertisements and determine which advertisements are clicked. Bau does not have access to or control of the cookies or other technologies that may be used by the third party advertisers. Third party advertisers have no access to your contact information stored on Bau unless you choose to share it with them.


This Privacy Policy covers the use of cookies by Bau and does not cover the use of cookies or other tracking technologies by any of its advertisers.


Changing or Removing Information

Users may modify or delete their Profile information by logging into their account. Removed information may persist in backup copies but will not be generally available to other Users. Where you make use of the communication features of the service to share information with other Users (e.g., sending a message to another User) you generally cannot remove such communications from the Site.


Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Use and take other actions otherwise permitted by law.



Bau takes reasonable precautions to protect Users’ Non-Public Information. Your account information is located on a secured server behind a firewall. When you enter sensitive information, such as a credit card number on our order forms or transmit location data, we encrypt the transmission of that information using secure socket layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore we cannot guarantee absolute security. If you have any questions about security please contact us.


Data Transfer

The data protection laws in the United States differ from those applicable in other countries, including the country in which you reside. By providing Bau with your personal information, you consent to the collection, transfer and processing of your personal information to and from the United States and agree that your personal information may be subject to access requests from governments, courts or law enforcement in the United States according to the laws of the United States.


Contacting Bau

If you have any questions about this Privacy Policy or Bau’s privacy practices in general, please contact us as provided for below. You may also contact us to require that we provide you with a copy of your Non-Public Information within our control, to have us correct any erroneous information, to discontinue receipt of certain types of communications or to ask us to delete any of your Non-Public Information we have stored that is no longer required for the purpose for which it was collected. We will respond to your request to access Non-Public Information within 30 days.

Bau, c/o Deskpass Corporation, 230 West Superior Street, Suite 700, Chicago, IL 60654

[email protected]


Last Revised

We published this Terms of Use as of August 18, 2016.


You hereby agree to the terms and conditions contained in the present Agreement.